Skip to main content

HCNS: White Goods

The Hospital Community Navigation Service (HCNS) provides white goods support for Herts residents in need. You can apply for white goods if you are aged over 65 years and a) don’t have enough money to meet your or your family’s immediate needs after an emergency or disaster, or b) think there will be serious damage or risk to your or your family’s health or safety without the white good, or c) there is no other help available to you.

Professionals can refer clients directly into our service via Frontline.  If a member of the public wishes to self-refer they should call the HertsHelp number 0300 123 4044 or email eastandnorth@herts.help

Who can use this service?

How are services delivered?

Hertfordshire residents aged 65+ years.

The HCNS team will call the client to arrange a visit and to provide a needs assessment for white goods.

hertshelp herts help white goods fridge freezer washing machine Hospital & Community Navigation Service: White Goods 65+ Non NHS Signposting/Navigation

HCNS: White Goods

eastandnorth@herts.help

0300 123 4044

-
-
SG13 7HT

Mon-Fri 9am-5pm
Sat/Sun 10am – 4pm

Service can be delivered by phone, video or email




Service last updated 16/03/2026
}

©2026 Frontline, All rights reserved. Complies with International WCAG 2.2 AA accessibility standards. | The Code Guy