Skip to main content

HCC: Families First

Families First is the term used in Hertfordshire for services that work together to support families who need extra help. These are also known as early help services. We all experience difficulties at some point. Families First can help you find early help and information to prevent issues from getting worse.If you need more help than your usual support network - for example your health visitor, school, doctor or family centre - we can work with you and your family to create a package of support.

Remote In-person

Further info

We are offering Support for Dads - Being a father is extremely rewarding, but at the same time it comes with many challenges and can be a big learning curve, particularly for new dads. With so many resources being aimed at mums, we have collated a collection of places to go for advice, guidance and support especially aimed at dads, step-dads, male carers and men that act as a role model in a child or young person’s life.

Please see our website for more details.

Who can use this service?

Families First is available to all Hertfordshire families with children under 18 (25 if they have a learning need or disability).

How are services delivered?

There are two types of help available: Self-help - our website can signpost you to local services and online advice to meet your needs. Ask for support - a professional can find out about your family's individual needs then co-ordinate support for you, which might include a Families First assessment.

Contact Information

-

Locations

Farnham House, Six Hills Way Stevenage SG1 2ST
Phone lines are open:
Mon - Fri 8am - 8pm
Saturday 9am - 4pm
Remote In-person

©2026 Frontline, All rights reserved. Complies with International WCAG 2.2 AA accessibility standards. | The Code Guy